Medical Disclaimer
Last updated: 2026-07-18
Mairi medical disclaimer
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The symptom checks and visit-timing guidance Mairi provides are not medical diagnoses or treatments — they are reference information only.
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Instructions from physicians, pharmacists, and nurses always take precedence over information provided by the Service.
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Call 119 or visit the nearest emergency department for any acute condition (in Japan).
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AI output may contain errors. Consult a physician for any important medical decision.
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Do not stop taking prescribed medication based on information from this Service.
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Mairi is not a medical device (not SaMD under Japan’s PMD Act).
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Only licensed physicians may “treat”, “prescribe”, or “diagnose”. Mairi provides only symptom check, visit-timing guidance, and PHR storage.
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Do not use the Service in life-threatening or emergency situations. Call 119 or go to the nearest emergency department immediately.
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The Service is not a substitute for a physician or other healthcare professional.
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Minors should use the Service with the consent of a parent or guardian.
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crealize.llc is not liable for the outcome of actions a user takes based on information from the Service (see the disclaimer of liability in the Terms of Service).
Where this disclaimer is shown
- A short version appears at the end of every AI response: ”* This information is not a medical diagnosis.”
- Footer of the marketing landing page
- Below each feature card on /features
- Explicit consent before the symptom check collects health information
Regulatory basis
This disclaimer is aligned with:
- Article 17 of Japan’s Medical Practitioners Act (prohibition of unlicensed medical practice)
- Medical Advertising Guidelines (revised March 2026)
- Pharmaceuticals and Medical Devices Act (medical-device classification)
- Apple App Review Guidelines §1.4 (medical content)
- Google Play medical-content policy
Emergency contacts (Japan)
| Situation | Contact |
|---|---|
| Emergency medical | 119 (Fire / Ambulance, 24h) |
| Medical advice line | #7119 (Tokyo / Osaka regions) |
| Poisoning | Japan Poison Information Center 072-727-2499 |
| Mental health | Yorisoi Hotline 0120-279-338 |
| Mairi support | support@smartrich.ai |
Mairi is not a medical device (SaMD under Japan's PMD Act). Consult a licensed clinician for diagnosis, treatment, or prescription.